With the rise of e-commerce, many businesses have had to transform their warehouses to handle online orders in addition to the regularly scheduled inventory shipments. This means that warehouses need more information than ever before to ensure they can meet the needs of customers.
The Challenge
Over the past 10 years, customers have developed a desire to have what they want, when they want it – even when the distribution center holding that item is across the country. Last minute orders can put high stress on warehouses, as shipping windows and cutoff times become increasingly important.
The Opportunity
With these new expectations, many companies find themselves facing tough decisions. Do you hire more workers? Increase overtime? Or do you pass the cost onto the customer themselves? Thankfully, choosing the right technology can help address these issues without putting an undue burden on the operation.
Körber Supply Chain Benchmarking
Want to know how your customer promises compare to others? Check out the Körber Supply Chain Benchmarking practice.
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What's your perspective?
What's keeping you awake at night? What opportunities do you see ahead? How are you conquering supply chain complexity? We'd love to hear from you.